Product Support
mCreate & mCreate 2.0
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Software
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FAQ
How to print or engrave on mCreate?
Launch your 3D printing or laser engraving task in two ways, either sending through your computer or inserting a USB flash drive directly.
Option 1: Connect mCreate to your compute with a USB cable. Send the file to print or engrave via the software Cura or Laserbox for mCreate, respectively.
Option 2: Insert the USB flash drive into the easy-access USB port. From the home screen on the control panel, the Touch Screen, select the document to print or engrave.
What is the biggest size mCreate can print?
The maximum build volume is 220 × 220 × 295 mm.
What is the printing speed?
mCreate can print at 10-150mm/s. You can adjust the speed on the Cura software.
How to enable leveling?
When you use mCreate for the first time, follow the instructions displayed on the Touch Screen and tap Leveling to activate Genius smart levelling. This feature enables mCreate to do self-leveling. When you tap Leveling, the printer automatically gets itself both calibrated and leveled, so you don’t need to repeat the tedious manual leveling process.
What is the laser power?
What materials can be used for laser cutting?
Tips and tricks for laser engraving on mCreate.
Higher power burns deeper and lower power burns shallower.
How does mCreate deliver autofocus?
What file formats does Laserbox for mCreate support?
How does mCreate update its firmware?
Option 1: Plug the USB flash drive into mCreate, and tap About ->Update on the touchscreen to follow the on-screen prompts to complete the update procedure.
Option 2: Plug the USB flash drive into mCreate, and reboot mCreate to let it automatically update the firmware.
The status bar showed a USB icon, but when I tapped print/engrave, it prompted that "U-disk not detected". What's the issue?
Which 3D printing material can I use?
mCreate supports open filaments like PLA and PLA derivatives, TPU, PP, PVA, etc. Each material has different properties that you can choose to suit your specific needs.
What is the resolution metrics?
You can choose the layer resolution from 50 μm to 300 μm. The Z positioning precision is 0.002 mm, and the X/Y positioning precision is 0.01 mm.
What software do I need for 3D printing?
You can design a 3D printable model on any 3D modeling software tool that outputs your file in the standard STL, OBJ, X3D, 3MF, JPG, PNG, GIF, BMP format. Then, slice your model on Cura and generate .gcode file for mCreate to print.
How to calibrate mCreate?
mCreate does self-calibration and self-leveling at the same time when you tap Leveling. So, goodbye to repeatedly adjusting the nozzle and running friction tests with white paper. The self-calibration data can be fine-tuned based on actual printing needs.
What is the lifespan of mCreate's laser head?
Over 10,000 hours.
What materials can be used for laser engraving?
What is the largest size can mCreate laser engrave?
What kind of software do I need for laser engraving?
What happens to mCreate after unexpected power outages?
Why can't I see files in the USB flash drive?
What's the weight of mCreate?
Contact support